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What are manufacturers doing about catalytic converter theft?

09 Sep 2022 2 Comments

Why is converter theft a problem? Is it the manufacturer’s fault?

Manufacturers of automobiles could not have anticipated the skyrocketing cost of palladium, rhodium, and platinum when they first started designing converters for vehicles. In the early 2000s, the prices of those elements were a fraction of what it is today. The precious metals were cheaper and more plentiful 20 years ago and the emissions standards were lower back then.

Some of those vehicles, such as the 2004-2009 Prius, were loaded with precious metals because Toyota was trying to achieve the highest emissions standards for the Prius and could add more metals that were incredibly inexpensive compared to today’s prices. 

Due to surging global demand for cleaner vehicles, shrinking supplies (most platinum metals are mined in South Africa and Russia), the prices of these commodities have reached unprecedented levels. Now the materials in your catalytic converters are worth more today than they were when the vehicle was first manufactured and for some vehicles, the converters are worth more than your car.

What is happening to the current designs of catalytic converters?

Decades of research have helped manufacturers use less precious metals in their design and have made them less susceptible to theft. Since the early 2000s, manufacturers have moved the location of the converters closer to the engine. By doing so, the converters are able to be more efficient and catalyze harmful gasses faster than before. Not only can manufacturers use less precious metals, they are harder for thieves to access because they are not under the vehicle and fully exposed like earlier designs.

Current designs however, were never meant to deter theft and there are still many newer vehicles that have exposed underbody converters. 

Will converters become theft-proof in the future?

Manufacturers usually have several years of similar designs for their vehicles planned out. It is unlikely that the current designs will change, however, it is possible that future generations of vehicles could have less vulnerable converters. While manufacturers cannot change their current designs to help customers protect themselves, manufacturers like Toyota have partnered with Miller CAT to provide their customers with a solution before they drive off the lot.

What are manufacturers doing to help their customers?

If you are in the market for a new vehicle or used, and want to make sure you are not a victim of catalytic converter theft, you will want to know what options are available to you. Toyota has made it easier for customers and dealers to purchase and install Miller CAT’s Cat Shields to your vehicle. Whether you go on toyota.com and build a new vehicle, or you go into a dealer and ask them about converter protection devices, you can see if they have a shield for your vehicle. Some dealers even allow customers to add the cost and installation of the shields into the financing package.* 

Until manufacturers are able to update designs or converter theft wanes, manufacturers like Miller CAT are able to help protect customers from getting their converters stolen. More and more shields for different vehicles are being designed to get more people CATSHIELDPROTECTED.

*Toyota dealers are independent franchises and may not know of the shield. Miller CAT’s Cat Shields are sold and installed at over 500 Toyota dealerships nationwide. Your dealer should be able to order a Miller CAT Cat Shield from their ordering system, so make sure to ask for it by name.

Find out more how fleets are being protected with our Cat Shields




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2 Comments

27 Aug 2024 Zakiyyah

Great information, but having my catalyst converter stolen 2 times within a year. It has been catastrophic for me and my family during these hard times due to Covid -19, inflation, and having to pay a car note and insurance while car is stolen, for who knows how long and having to pay police impound fees to recover your vehicle plus insurance deductible you have to pay to get car repaired. In my case I just rather get rid of it because I feel like I’m suffering from post traumatic stress since it been back and adding a converter shield would not make me feel more secure. Getting rid of it and refinancing another vehicle will. But to those who have not suffered such losses or can’t afford to get rid of car I recommend purchasing. Rather be safe than sorry.

28 Dec 2022 shreyasri
Hello!!

Nice post . Thank you for sharing with us.
tractor

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The Miller Cat Corp. website (www.millercat.com & www.catshield.com ) and the materials therein are provided "AS IS". Miller Cat Corp. makes no representations or warranties, either express or implied, of any kind with respect to the operation, contents, information, or materials contained therein. You agree that Miller Cat Corp., its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Miller Cat Corp. website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. Miller Cat Corp. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Miller Cat Corp. shall immediately issue a credit to your credit card account in the amount of the incorrect price. Miller Cat Corp. reserves the right to change any information on this site at any time. Items purchased through Miller Cat Corp. are subject to the respective manufacturer's warranties and guarantees upon their discretion and time frames. Miller Cat Corp. is in no way liable for any consequential damages arising from any items we sell including but not limited to; labor costs, transportation costs, damage to other parts on the vehicle, damage to other property or vehicles. Miller Cat Corp makes no guarantees on products passing local emissions or inspection requirements. Local and State regulations are changing to include language on accepting converter shields that do not modify the catalytic converter.

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All items purchased from Miller Cat Corp. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for damages caused during shipping. Please file a claim with the appropriate shipping company if your item was damaged during transit; we can assist you if you need help. PLEASE INSPECT YOUR ITEM BEFORE SIGNING FOR IT, BECAUSE IF YOU DO NOT AND LATER DISCOVER THE ITEM IS DAMAGED, YOUR CLAIM WILL BE DENIED! Make the shipper wait if you have to, just make sure to ALWAYS inspect ANY package you get before the shipper leaves.

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Any dispute arising from this contractual relationship shall be governed by California law, and shall be decided solely and exclusively by State courts located in California. Any party who unsuccessfully challenges the enforceability of this forum selection clause shall reimburse Miller Cat Corp for its attorney's fees.

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Miller Cat Corp shall have the right to collect from the other party its reasonable costs and necessary disbursements and attorneys' fees incurred in enforcing this Agreement. "Costs" include, but are not limited to, filing fees, fees for serving the summons, complaint, and other court papers, fees to pay a court reporter to transcribe depositions (pretrial interviews of witnesses) and in-court testimony, and, if a jury is involved, to pay the daily stipend of jurors. Costs to photocopy court papers and exhibits may also be included.

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This agreement constitutes the entire agreement between the parties. No waiver, consent, modification or change of terms of this agreement shall bind either party unless in writing and signed by both parties. Such waiver, consent, modification or change, if made, shall be effective only in the specific instance and for the specific purpose given. There are no understandings, agreements, or representations, oral or written, not specified herein regarding this agreement. The undersigned customer hereby acknowledges that he/she has read this agreement, understands it, and agrees to be bound by its terms and conditions.

SECTION 24 - AMBIGUITIES AGAINST THE DRAFTER

The failure of Miller Cat Corp to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Agreement shall remain in full force and effect. Any ambiguities in this Agreement shall not be strictly construed against the drafter of the language concerned, but instead shall be resolved by applying the most reasonable interpretation under the circumstances, giving full consideration to the intent of the parties at the time of contracting.

SECTION 25 - SHIPPING

Unless your order will be shipping LTL freight, tracking information should be sent to your email address (if provided) as soon as orders are fulfilled during business operation hours. Please note that the tracking numbers will not become active until the shipment leaves our facility. If there are any problems, concerns, or questions please email support@millercat.com or call and leave us a voice mail here at 408-510-5224 and we will respond with help as soon as possible on regular business days M-F. We strive to get all orders pulled, packed, and shipped quickly and accurately. Miller Cat Corp. cannot guarantee that your order will be shipped the day on which it is placed. We will make every attempt to ship your order within two (2) business days or earlier for orders that are not bulk orders, which may take longer to fulfill. In order to avoid delays, your order may be shipped in multiple shipments or combined shipments at our discretion. We will attempt to contact you within 24 hours M-F if any of the items you order are on back-order with an estimated date when we can ship the item.
LOST OR STOLEN PACKAGES - *We do not offer refunds for lost or stolen packages. We only offer replacements, which are contingent upon investigation by the responsible carrier. Replacements are not returnable or refundable.

SECTION 26 - CANCELLATIONS

You cannot cancel an order after it ships. If you refuse any package from Miller Cat Corp or are not available to receive a package within the three delivery attempts FedEx or USPS makes you are responsible for shipping charges for the package coming back to Miller Cat Corp.

SECTION 27 - RETURN POLICY

All items MUST be returned within 30 days in exactly the same condition that they were received. This also applies to any faulty or incorrect part that Miller Cat Corp may have shipped in error. Returned items must be undamaged and unmodified. PLEASE check all parts before installation. Parts CANNOT be returned FOR ANY REASON after installation, modification, or painting.

ALL RETURNS MUST RECEIVE PRE-AUTHORIZATION.

To receive Pre-Authorization:

1. Go to https://catshield.com/pages/returns to begin your return.
2. Read through the terms and conditions for returns and click the button on the bottom of the page to agree to the terms and conditions and start your return process.
3. Provide your order number and zip code to look up your order. Please indicate why you are returning your product. You will be allowed to purchase cheaper shipping rates to our location and be given an RMA number.
4. After we receive your return, we will inspect the product in two to three business days. After inspection, you will be issued a refund minus any applicable shipping and restocking fees from your refund. Please allow 5-7 business days for your refund to show on your credit card after we submit the refund.
The RMA number, your name, and address MUST be included on and in the box in which your return is shipped. In addition to the RMA#, name and address inside of the box, also include a daytime phone number and the reason for the return. The RMA# will be required to facilitate your refund.

If you follow these instructions and do not receive an RMA#, contact: support@millercat.com Your return WILL NOT be processed if there is no RMA# associated with the order and it is not included with the return.
FEES - All returns NOT facilitated by an error by Miller Cat Corp are subject to a restocking fee of up to 20% based on the condition of the return and cost of the return shipping.

IF YOU ARE RETURNING AN ITEM THAT IS NOT FACILITATED BY AN ERROR ON OUR PART:

Securely pack the item that you are returning.* Inside of the box be sure to include your name, address, daytime phone number, the reason for the return, and the RMA #. If this information is not included, your return will NOT BE PROCESSED. The package should be shipped to: Miller Cat Corp; 384 Laurelwood Rd, Santa Clara, CA 95054. Please choose a shipping method with a tracking number to ensure your package arrives. Miller Cat Corp IS NOT RESPONSIBLE FOR RETURN SHIPPING but does offer customers to use our discounted rates to send shipments back to us. The customer is responsible for the cost of returns unless the error was made by us. Once the return has been processed, Miller Cat Corp will issue a refund based on the pre-authorization and the condition of the item upon receipt. Please allow 15 days from the date the package arrives at our facility for processing. PLEASE use your tracking number for your package to confirm the item has arrived at our facility.

Miller Cat Corp IS NOT RESPONSIBLE FOR REIMBURSEMENT OF LABOR AND SHOP CHARGES FOR ANY REASON.

SECTION 28 - USE OF CAT SHIELD

1. Purpose: The intent of this section is to define and ensure the correct use of our Cat Shield products, preserving their longevity, user safety, and maintaining product warranties.

2. Scope: This policy is applicable to all consumers, dealers, and third-party entities using, distributing, or promoting Cat Shield.

3. Policy Statement:

a. Intended Use: Cat Shield is intended solely for the purpose of protecting your vehicle from catalytic converter theft. Our products are meticulously designed and manufactured for specific conditions and intended purposes as described in the product’s user manual and accompanying literature. Utilizing the product beyond these specifications may lead to premature wear, operational issues, or safety risks. Failure to use the product under normal operating conditions may result in damage to your vehicle and will release the Company from any responsibility that may or may not have been caused by our product. Modifying your vehicle in any way that affects the installation or operation of the product is strictly prohibited.

b. Off-Road Usage: Our automotive products are NOT designed or warranted for off-road conditions, unless explicitly specified in the product documentation. "Off-road conditions" refer to any terrain that is not a paved or maintained road such as dirt trails, forests, fields, and any other unpaved surfaces.

c. Towing Capacity: Towing any objects, vehicles, or trailers beyond the recommended capacity specified in your vehicle's manual or exceeding any weight limits may lead to damage to your vehicle. The Company is not liable for any damage or loss resulting from towing beyond the recommended capacity.

c. Warranty Implications: Using our automotive products for off-road conditions, towing, or any other unintended purpose might void any warranties provided by our company. We shall not be responsible for any damages, wear and tear, or malfunctions that occur as a result of non-compliant use. Any vehicle modifications, including but not limited to alterations to the vehicle's frame, body, or electrical systems, may compromise the effectiveness of the product and void any warranties provided by the Company.

d. Safety Precautions: Using our automotive products outside their intended purpose could pose significant safety risks. It's vital for users to always adhere to the usage guidelines to ensure not just the product's durability but also the safety of the user and those around them.

e. Liability: Our company shall not be held liable for any damages, injuries, or liabilities arising from the misuse of our products, including but not limited to the use in off-road conditions unless explicitly endorsed for such use.

4. Recommendations: For optimal performance and safety, always refer to and adhere to the user manual and maintenance guidelines provided with the product. If uncertain about the intended use or any other product-related queries, reach out to our customer service team or authorized dealers.

5. Conclusion: It's our commitment to offer high-quality automotive products designed for specific purposes. We trust our valued customers to use these products responsibly, ensuring safety, longevity, and the overall enjoyment of the product.

SECTION 29 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 30 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 31 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 32 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 33 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@millercat.com.
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