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Which level of screws are right for me?

15 Feb 2021 8 Comments

We at MILLERCAT do not mess around when it comes to security and that certainly applies to our screws and security keys. We only have TWO LEVELS of protection, BETTER and BEST. Every Cat Shield comes standard with our BETTER LEVEL protection.

BETTER LEVEL. Perfect for most people, our Better Level is more secure than most people's best level of protection. That is because our Better Level comes with patented tamper-proof screws. What this means is that no one can buy these screws or keys online or at your local hardware store. Rest assured a thief cannot just bring their torx bit keys and try to take off the shield. We source our screws from a highly reputable security company and have an exclusive contract with them.

BEST LEVEL. For those who want to go the extra mile, we developed a proprietary custom screw and key for those who want the ultimate level of protection. This asymmetric design is etched with our MILLERCAT name on each screw.

No detail is overlooked when it comes to developing the most advanced and secure protection devices. We are committed to using as many local suppliers as possible and supporting other small businesses. You can trust in the quality and source of our hardware.

8 Comments

30 Jun 2022 Brian

I have a 1998 Toyota tacoma.will yir shield fit my truck?

01 May 2021 MillerCAT Corp

Hi Ed, every MillerCAT Cat Shield comes with the security bit you need to remove it. If you buy your shield at an installer, make sure to ask for the key. Otherwise, every shield is sent out with the necessary hardware you need.

31 Mar 2021 ed woo

for my Gen 2 and 3 Prius, if I purchase the “Best Level” screw option, Where can I go to have them removed when the car needs to be serviced in that section? Do lock smith or toyota dealer have the removal bit?

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This website is operated by MillerCAT Corp. Throughout the site, the terms “we”, “us” and “our” refer to MillerCAT Corp. MillerCAT Corp offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall MillerCAT Corp, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless MillerCAT Corp and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - COPYRIGHT & TRADEMARK

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Miller Cat Corp. or its suppliers and protected by U.S. and international copyright laws. All trademarks, service marks, and trade names are proprietary to Miller Cat Corp. All other trademarks not owned by Miller Cat Corp. or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Miller Cat Corp. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of Miller Cat Corp. or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished. You may not copy any pictures hosted on this site for use on any other business / store website (personal use ONLY!). You may not, under ANY circumstance, link to pictures hosted on this site from outside websites. This is considered stealing bandwidth, and is not allowed without written permission from Miller Cat Corp.

SECTION 17 - ORDER ACCEPTANCE & SUBMISSIONS

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Miller Cat Corp. reserves the right at any time after receipt of your order to accept or decline your order for any reason. Miller Cat Corp. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Miller Cat Corp. may require additional verifications or information before accepting any order. International orders may be subject to tariffs, taxes, regulations and additional fees. Miller Cat Corp. is not responsible for shipping delays or any additional fees for international orders.

SECTION 18 - LIMITATION OF LIABILITY & DISCLAIMER

The Miller Cat Corp. website (www.millercat.com & www.catshield.com ) and the materials therein are provided "AS IS". Miller Cat Corp. makes no representations or warranties, either express or implied, of any kind with respect to the operation, contents, information, or materials contained therein. You agree that Miller Cat Corp., its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Miller Cat Corp. website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. Miller Cat Corp. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Miller Cat Corp. shall immediately issue a credit to your credit card account in the amount of the incorrect price. Miller Cat Corp. reserves the right to change any information on this site at any time. Items purchased through Miller Cat Corp. are subject to the respective manufacturer's warranties and guarantees upon their discretion and time frames. Miller Cat Corp. is in no way liable for any consequential damages arising from any items we sell including but not limited to; labor costs, transportation costs, damage to other parts on the vehicle, damage to other property or vehicles. Miller Cat Corp makes no guarantees on products passing local emissions or inspection requirements. Local and State regulations are changing to include language on accepting converter shields that do not modify the catalytic converter.

SECTION 19 - RISK OF LOSS

All items purchased from Miller Cat Corp. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for damages caused during shipping. Please file a claim with the appropriate shipping company if your item was damaged during transit; we can assist you if you need help. PLEASE INSPECT YOUR ITEM BEFORE SIGNING FOR IT, BECAUSE IF YOU DO NOT AND LATER DISCOVER THE ITEM IS DAMAGED, YOUR CLAIM WILL BE DENIED! Make the shipper wait if you have to, just make sure to ALWAYS inspect ANY package you get before the shipper leaves.

SECTION 20 - JURISDICTION

You agree that any legal action brought against Miller Cat Corp. shall be governed by the laws of the state of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of Miller Cat Corp., or orders made on Miller Cat Corp., shall be held in a federal or state court located in Santa Clara County in the State of California.

SECTION 21 - FORUM SELECTION CLAUSE

Any dispute arising from this contractual relationship shall be governed by California law, and shall be decided solely and exclusively by State courts located in California. Any party who unsuccessfully challenges the enforceability of this forum selection clause shall reimburse Miller Cat Corp for its attorney's fees.

SECTION 22 - ATTORNEY'S FEES PROVISION

Miller Cat Corp shall have the right to collect from the other party its reasonable costs and necessary disbursements and attorneys' fees incurred in enforcing this Agreement. "Costs" include, but are not limited to, filing fees, fees for serving the summons, complaint, and other court papers, fees to pay a court reporter to transcribe depositions (pretrial interviews of witnesses) and in-court testimony, and, if a jury is involved, to pay the daily stipend of jurors. Costs to photocopy court papers and exhibits may also be included.

SECTION 23 - MERGER CLAUSE/NON-MODIFICATION

This agreement constitutes the entire agreement between the parties. No waiver, consent, modification or change of terms of this agreement shall bind either party unless in writing and signed by both parties. Such waiver, consent, modification or change, if made, shall be effective only in the specific instance and for the specific purpose given. There are no understandings, agreements, or representations, oral or written, not specified herein regarding this agreement. The undersigned customer hereby acknowledges that he/she has read this agreement, understands it, and agrees to be bound by its terms and conditions.

SECTION 24 - AMBIGUITIES AGAINST THE DRAFTER

The failure of Miller Cat Corp to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Agreement shall remain in full force and effect. Any ambiguities in this Agreement shall not be strictly construed against the drafter of the language concerned, but instead shall be resolved by applying the most reasonable interpretation under the circumstances, giving full consideration to the intent of the parties at the time of contracting.

SECTION 25 - SHIPPING

Unless your order will be shipping LTL freight, tracking information should be sent to your email address (if provided) as soon as orders are fulfilled during business operation hours. Please note that the tracking numbers will not become active until the shipment leaves our facility. If there are any problems, concerns, or questions please email support@millercat.com or call and leave us a voice mail here at 408-510-5224 and we will respond with help as soon as possible on regular business days M-F. We strive to get all orders pulled, packed, and shipped quickly and accurately. Miller Cat Corp. cannot guarantee that your order will be shipped the day on which it is placed. We will make every attempt to ship your order within two (2) business days or earlier for orders that are not bulk orders, which may take longer to fulfill. In order to avoid delays, your order may be shipped in multiple shipments or combined shipments at our discretion. We will attempt to contact you within 24 hours M-F if any of the items you order are on back-order with an estimated date when we can ship the item.
LOST OR STOLEN PACKAGES - *We do not offer refunds for lost or stolen packages. We only offer replacements, which are contingent upon investigation by the responsible carrier. Replacements are not returnable or refundable.

SECTION 26 - CANCELLATIONS

You cannot cancel an order after it ships. If you refuse any package from Miller Cat Corp or are not available to receive a package within the three delivery attempts FedEx or USPS makes you are responsible for shipping charges for the package coming back to Miller Cat Corp.

SECTION 27 - RETURN POLICY

All items MUST be returned within 30 days in exactly the same condition that they were received. This also applies to any faulty or incorrect part that Miller Cat Corp may have shipped in error. Returned items must be undamaged and unmodified. PLEASE check all parts before installation. Parts CANNOT be returned FOR ANY REASON after installation, modification, or painting.

ALL RETURNS MUST RECEIVE PRE-AUTHORIZATION.

To receive Pre-Authorization:

1. Go to https://catshield.com/pages/returns to begin your return.
2. Read through the terms and conditions for returns and click the button on the bottom of the page to agree to the terms and conditions and start your return process.
3. Provide your order number and zip code to look up your order. Please indicate why you are returning your product. You will be allowed to purchase cheaper shipping rates to our location and be given an RMA number.
4. After we receive your return, we will inspect the product in two to three business days. After inspection, you will be issued a refund minus any applicable shipping and restocking fees from your refund. Please allow 5-7 business days for your refund to show on your credit card after we submit the refund.
The RMA number, your name, and address MUST be included on and in the box in which your return is shipped. In addition to the RMA#, name and address inside of the box, also include a daytime phone number and the reason for the return. The RMA# will be required to facilitate your refund.

If you follow these instructions and do not receive an RMA#, contact: support@millercat.com Your return WILL NOT be processed if there is no RMA# associated with the order and it is not included with the return.
FEES - All returns NOT facilitated by an error by Miller Cat Corp are subject to a restocking fee of up to 20% based on the condition of the return and cost of the return shipping.

IF YOU ARE RETURNING AN ITEM THAT IS NOT FACILITATED BY AN ERROR ON OUR PART:

Securely pack the item that you are returning.* Inside of the box be sure to include your name, address, daytime phone number, the reason for the return, and the RMA #. If this information is not included, your return will NOT BE PROCESSED. The package should be shipped to: Miller Cat Corp; 384 Laurelwood Rd, Santa Clara, CA 95054. Please choose a shipping method with a tracking number to ensure your package arrives. Miller Cat Corp IS NOT RESPONSIBLE FOR RETURN SHIPPING but does offer customers to use our discounted rates to send shipments back to us. The customer is responsible for the cost of returns unless the error was made by us. Once the return has been processed, Miller Cat Corp will issue a refund based on the pre-authorization and the condition of the item upon receipt. Please allow 15 days from the date the package arrives at our facility for processing. PLEASE use your tracking number for your package to confirm the item has arrived at our facility.

Miller Cat Corp IS NOT RESPONSIBLE FOR REIMBURSEMENT OF LABOR AND SHOP CHARGES FOR ANY REASON.

SECTION 28 - USE OF CAT SHIELD

1. Purpose: The intent of this section is to define and ensure the correct use of our Cat Shield products, preserving their longevity, user safety, and maintaining product warranties.

2. Scope: This policy is applicable to all consumers, dealers, and third-party entities using, distributing, or promoting Cat Shield.

3. Policy Statement:

a. Intended Use: Cat Shield is intended solely for the purpose of protecting your vehicle from catalytic converter theft. Our products are meticulously designed and manufactured for specific conditions and intended purposes as described in the product’s user manual and accompanying literature. Utilizing the product beyond these specifications may lead to premature wear, operational issues, or safety risks. Failure to use the product under normal operating conditions may result in damage to your vehicle and will release the Company from any responsibility that may or may not have been caused by our product. Modifying your vehicle in any way that affects the installation or operation of the product is strictly prohibited.

b. Off-Road Usage: Our automotive products are NOT designed or warranted for off-road conditions, unless explicitly specified in the product documentation. "Off-road conditions" refer to any terrain that is not a paved or maintained road such as dirt trails, forests, fields, and any other unpaved surfaces.

c. Towing Capacity: Towing any objects, vehicles, or trailers beyond the recommended capacity specified in your vehicle's manual or exceeding any weight limits may lead to damage to your vehicle. The Company is not liable for any damage or loss resulting from towing beyond the recommended capacity.

c. Warranty Implications: Using our automotive products for off-road conditions, towing, or any other unintended purpose might void any warranties provided by our company. We shall not be responsible for any damages, wear and tear, or malfunctions that occur as a result of non-compliant use. Any vehicle modifications, including but not limited to alterations to the vehicle's frame, body, or electrical systems, may compromise the effectiveness of the product and void any warranties provided by the Company.

d. Safety Precautions: Using our automotive products outside their intended purpose could pose significant safety risks. It's vital for users to always adhere to the usage guidelines to ensure not just the product's durability but also the safety of the user and those around them.

e. Liability: Our company shall not be held liable for any damages, injuries, or liabilities arising from the misuse of our products, including but not limited to the use in off-road conditions unless explicitly endorsed for such use.

4. Recommendations: For optimal performance and safety, always refer to and adhere to the user manual and maintenance guidelines provided with the product. If uncertain about the intended use or any other product-related queries, reach out to our customer service team or authorized dealers.

5. Conclusion: It's our commitment to offer high-quality automotive products designed for specific purposes. We trust our valued customers to use these products responsibly, ensuring safety, longevity, and the overall enjoyment of the product.

SECTION 29 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 30 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 31 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 32 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 33 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@millercat.com.

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